- November 20, 2018
The Daily Talk Show — Tuesday November 20 (Ep 221) – Josh Janssen & Tommy Jackett
On today’s episode of The Daily Talk Show, why Josh called the public affairs manager at Telstra to complain, deconstructing what we post on Instagram, the complex world of understanding status, our first conversation on Facebook Messenger and what it takes to be great at trivia.
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Wait a minute
worth recording with Josh Janssen and Tommy jacket. It's a daily Talk Show Episode 221. Yeah. It's Tuesday,
I had nothing. So I just decided to give you Hey, picking up from our conversation just before I said, Hold this storey for the party.
I was, I was looking for the number to call Google to be able to talk to them about my Gmail. And then I was thinking, also your j Malik's g sweet, which is a bit different. Gmail is a free service. That's like saying, I want Twitter's number to call them about my tweets, my tweets, I'm sure,
yeah, but and then we kind of chatting about different businesses that actually don't have any support that you can contact through the fine. So Twitter, of course, Facebook, no Instagram, no, maybe if you spending a shitload of money on ad advertising, you could get a representative, but I'm trying to do something and I, and I've struggled to find the number, but then I was thinking about the people in my life, that hopeless at Tech technology and finding the answers to things. But then I was thinking about the consistency in those people. And they somehow have an ability to find the number to contact.
So they, they graded solving the problem of not having the number of needing number, but not for the I've got a problem with my service and I need to fix the service. We have a mate who works at a company and they had a little bit of controversy. They ran an event there was issues and punters have just gotten some that email within the business and just slamming that like individual. Yeah, it says some poor guy within the company. That is that felt the brunt of the pundits that someone's felt the brunt of a panda otherwise known as Josh Janssen, Chief, Chief police. Chief punches. Good, isn't it? No chief punter, Josh Janssen. So I actually, this storey has relevance to rival which is great guy. So it was actually at Telstra in Rovell, it would have been 20 1211 2012. I took up a plan. So Telstra for the non Australians is a telecommunications company, at&t, they're huge, similar to that type of thing. And so they were doing a deal where they would double your data. And you're like double data. Exactly. And I found this it was like a life hacker or I think it was Gizmodo was the website. Yeah. And they said, Here is a hack that what you can do is you can take a really low plan, and then just add some data. So I think at the time, it was like, six gigs of data would be huge. Like you couldn't even get it as a package. I think like three your something was the so this is this would be Danny Mac six years, seven years. Yeah. Long. Yeah.
So this would have been 2011 2011 2011 it because the data package is ridiculous now.
And so I, what I managed to do was I took out a small plan. Yeah. And then basically said, I want to do the double data, I want to increase my data to three gig or whatever. So then I can, so you double it to six. Yeah. Anyway, they were like, no, sorry. Like at the Telstra store. They're like, no, sorry, you can't do that. Mike. Do you not know who I am? Okay, Panda. I was like, you know, I I said like on this blog. On this article, it says that you can, and it has your public affairs manager quoted in saying, we understand that it's a loophole, but we're happy to work. All right.
Wow, drinking, that was a response. After people have pointed at all, they just had to
just they were just commenting on it. But the thing was that they said initially, they're like, Okay, well, if that's the case, here, we'll, we'll make it happen. We'll just get you signed up. Okay, so they signed me up. And then I never got the data. And I came back a week later, and I brought the piece of paper. And they said are you know that that had the article? And they said asked like this, this doesn't mean it's not an official document. It's just an article. And so what I ended up doing was I, the guy who was quoted, I googled him, and I found a press release that had his mobile number on it.
How, how, not that it was the
recent like it would have it would have been like, probably six months prior, he had done a press release, anybody's you know, media can contact him on this number. Interesting. They actually have the number that yeah. So if you think about it, like I think that if we were to do some searches, there would be numbers for the press. People, any company, you could probably find their phone number, or it would be their PR agency.
Yeah. So this poor bloke has had chief part time to find these number, and you call them a bit of a call.
I said, Hi, my name is Josh Janssen, I read your quotes in Gizmodo, where you said that the double data was happening. And I just wanted to let you know that at the Rovio Telstra store, they're not honouring it. And they weren't that nice to me about it. And I just want to make sure that it gets resolved.
So is that how you do you lead with that for so long? And then you stop and wait for response? Because I always think when I call papers I do you say hi. Hey, guys. My name is Tommy. I'm good. Thanks. Yeah. So I'm just calling about an issue. Yeah. So you just, you just went straight to the money. I just need to unload straightaway. What if he was, like in the midst of cooking carrots for his seven year old?
Maybe. But I mean, I think that if you're the Public Affairs Officer of Telstra against the shipping, you have to deal with it. Yeah. And foreign companies get a lot of phone calls. Yeah. And so
yeah, that's what I did. And what was his response? Was he nice?
Yeah. So they ended up getting it sorted for me. Do you think I was so smart? Going back to Rovio? I'm sure I didn't even have to go back into the store. Anyway, just to be like, Hey, guys, you went back? Yeah, I'm sure. That beats a bit vague, but I do remember that there was I had my sort of final moment with the mark all got sorted. I mean, was, do you feel like the guy had any sense of like,
not not how you've got my number, but he's like, okay, it was really
lovely. I think.
Maybe it's changing now. But I think that maybe I positioned I don't know, if I mentioned my blog, Melbourne cake, you would leverage. I've definitely done that over the years, even when I had all the issues with booking.com. while I was away, I remember saying, here's a bit of insight into me being a slight psychopath. I said, I too shy. They said, Look, we can't credit you can't do anything. We basically fucked up and booking and it was a bad user experience. And I said, I was like, Oh, it's a shame because I'm writing a storey about, about us going on this trip. And booking.com was part of the feature. And it's going to be a shame that I'm going to have to talk about this interaction in my writings. Yeah. And you're you're just journaling on paper hasn't been published yet. And he didn't give a fuck about me angrier. Well, he probably called me out of my day go to sleep. Oh, no. Well, he just called me out by not giving me anything. Okay. Yeah, they have I mean, you're appealing to the individual. There definitely is attack take on how to sort of speak to the person rather than sit leveraging some power over there in the situation. It's my favourite is I've done this a few times, which is, what's your name? Oh, Tommy. I and I had someone charter member who it was. That's her. I think I even spoke about it. My issue with the lady, the hotel in Munich, the lady and I said, What's your name? And she gave me her name. And then I googled her and found out that she was the owner, and then did a neighbour was great, because I did a really specific personal review of her on Google thing. And then actually, I feel very triggered by
life is just a power play. We're always trying to look for out for leverage in situations to
have the betterment of our own. Well, Seth Godin talks about in his This is marketing book. Yeah, a lot of it is about status. He talks about who waits first is being like a sort of a common question.
Well, I think you would have liked the status game of the nightclub experiences that I've had because it is it's like you know, the status game of I'm not lining up I know a guy who can just walk a straight in Yeah, walk past the big lines is sort of give it a little smirk, I think you would have played hard in that space. You got the membership, I got a membership to a nightclub that I used to walk up to the door is fracking,
actually, is you are spot on. Like it's not a good try, but it's it's not. But when when it's time for boarding on a fly. And there's people who are sort of semi lining up they sort of need and you just sort of want to be like unless you guys a priority back the fuck up. But you don't you just have to sort of be like, you know,
do you think say if you become overwhelmed
you sort of lose that interest in that part of the status game and it goes to a whole new level because I think people who are wealthy a high status without even forget the rise of the status the Justin Bieber's and stuff like that over the world. They've always been the most humble when I've met them, but then the person who just won the voice has an ego the size of fact can insert egomaniac so it's you don't think that with high status comes great ego or it does their part and parcel that better i a Justin Bieber. Now what I think that there's a there's a there's a high status in acting low status, but being high status. And that is like the super. So it's like the multi multi multi millionaire, who is super humble and doesn't make a big fuss. And that's what I would like, when I I feel like I'm not. I have certain moments where I think about things like I want to have a convenient point of view. Partly it's because of gamified. I've spent so much energy trying to hack the frequent flyer thing that I want to milk every single so it's a bit of sentimentality. Yeah, definitely.
It's palantir infiltration. Yeah, absolutely.
I do look around. It's fun when when we're in the
the private room, Singapore, which is like the first class lounge looking around being like, Who else are the punters who have, has actually hacked the system and shouldn't actually be in there, there's, there would be a time of trying to shake the punter. So if you become the rich guy, it's Yeah, because those those staff members are they basically employed to treat you like you have really high status, regardless of how you've got in there. And so they will treat you amazingly. But there it's like, being overweight is key. It's hard to shake. Yeah, I think if you just were from not much, but then I think it's where ego takes over. And you see these celebrities that just become maniacs. treating people like shit arrogant. Ricky device was talking about it on these podcasts that he's got about how high status isn't relatable. And he's talking about how he flies first class, and he's How do you integrate this into your comedy? You know, comedy is a game of the person on stage, it's like, you need a lower, you need to be a part of the audience, you need to be in with them. And he's saying that he kind of just measures the highest status and the fact that what how he acts in these high status scenarios, actually, he's a great example of a guy who was low status and it became high status. Yeah, poor, you know, working class, up until the time it was like, like, mid 40s or 40.
I think there's something very low status in the fake rich. Yeah. So there is like, I think that that's an area that I'm always like, let people who live well above their means or it's like, I wouldn't feel like I would love a Tesla right? But I'm not going to buy a Tesla until I at least own a house and don't have like some sort of crazy mortgage on it but there's like I think that fake rich is a is a dangerous This
is this guy is now he's got an Instagram account called j class and Melbourne dude, who has a business selling like, you know, all different types of sneakers and from how he posts it appears that he's doing quite well. He's got some very wealthy friends I talked about one of them on the show, the the sicko this is this is ego and high status in play. Is this this bad guy? No, this is the CEO that posted on these storeys him packing up all these clothes that were worth a fuck load of money. And then he went and dumped them somewhere in Melbourne, and was like just giving sort of clues and he waited until someone from his feed. So fact I saw the storey time to go out and grab all these like supreme clothing and like hi and stuff anyway, so it's one of his mates. And I clicked on to his profile because there is something intriguing about people who are sort of playing that, you know, flaunting game and kind of just watching them as like, what is that? Anyway, I looked at these Instagram bio, and it says, trying to appear richer than I am i
thought was quite funny. Or it but isn't that like the next level which is now self deprecating? It's the skinny skinny chicks Who? Like got their period and slightly bloated and
Look, guys, life's not perfect. Yeah.
You know, this is my relaxed. This is me tensing. It's all just game God.
You look great.
I will just be like, horrendous both.
He's made tensing his may not.
That's funny. Yeah, it's funny. Since meeting you, Josh. I haven't that sort of status conversation I hadn't had with a bunch of people. I don't think a lot of people talk around, like marketing spaces. Self Help. Yes. But just in a general case. I don't think the conversation of these
things being honest, though. I think you think if you've got to ask, why are you posting something on Instagram? I got like a new book yesterday. And I went to take a photo of it and be like, pumped to read this. But why? Why am I doing that?
Because you want people to know that you're a bookworm.
Like isn't that? Isn't that like, if you look at what you've posted lately, like what do you think like if you deconstruct it on what I've posted? Oh, yeah. Just in general, in general. Yeah. Do you think that there is if you were to I guess I'm trying to push back on the feeding that ego stuff, which you can't get from having people who have a Instagram? What's it called? mood? What's up? Yeah, like having an Instagram aesthetic. So when you go to their actual homepage,
doing it's sort of there's a gross element to it, which is like super contrived. And I've always thought that, and I've never done it. I've looked at your photos. Yeah. What do you what do you pull from them? So I can now say, you've got a lot from the trip, which was me pushing you to post to actually post your
stuff. But then it's sort of getting back to up here. This is my
drone photos is
one of his favourite, you know, and I've actually thought about like, what I post without a thought being put onto it. And what I'm seeing what I gravitate towards posting, and one of them is like sky and then manipulating the colours of what's already going on that sunset. Yeah, make the sky look real tribute. And as I just love that, yeah. And I haven't had bunch of people say, I love you. You know, I love those phones. But it's I actually, it's the one type of photo that I love doing. And then that drone photos one of my favourite, but I but I did think I need to mix it up. I want to post a photo of my son again. But I need to mix it up with seven to zero, right? Because I'm a great day. But yeah, I mean, there is a risk. It's such a funny thing. Because even I mean, I mean, I were talking a couple of days ago. And I can't remember she said, Oh, maybe I should post more, or I want to post more. And she said this to me in the past. And then we got into the conversation of go deeper than that. What does that mean? And I think it's the same around that sort of questioning why are you posting this book thing? Yeah. And it's not that Amy's trying to be high status. But it's sort of outside of that of like, why are you doing the thing that you're doing?
I think it's made me to feel good about ourselves. Yeah, the thing is that when I worked at is it's like I say will feel way better. If I just read the book. You'll get more out of it. Yeah. So I've been very present, the thing I'm doing the moment is not starting a new book until I've read my current book. And so I'm like, I've actually been chipping away every night and
got 100 pages left. Do you think tall poppy or the thought the thinking behind sort of the tall poppy is about status, like if you've got a majority of the people that are living a similar existence, similar money, similar housing, you know, set up, they kind of all equal, right,
you saying that you didn't want people to know you lived in Brighton is a commentary on status. And you wanting to lower your status? Because low status gives you something
I've doubled down on as an adult.
just yet, but I think you know, it's interesting, I think that the
we're definitely threatened by and threatened by people of high status. And I don't think it's a negative thing to be of a higher status than someone else. But is that even, like, immediately, as I say that I feel cringe by defining someone's status as being higher or lower than the next person.
But maybe the thing is that we unconsciously do it anyway. Yeah. So it's not that thing of like, I don't it's not like people walking in the streets and going are there. But I think there is, in some regards, when you had a having a conversation with someone, their experiences that like what you think about them like that? There's an element of status there?
Well, I'm just looking at Yeah, it definitely, definitely use. But then maybe I feel like the word status doesn't do the
choice of the word, the the, the meaning of status, relative social or professional position, standing the situation at a particular time during a process.
That's it. Maybe it's got something to do with like the middle class as well. Yeah. Because the middle class in Australia is sort of like, it feels like it's huge. It is we're all doing it. Okay. And so maybe it's maybe it's a bit status can be seen in status isn't just about a financial thing, a status could be, this person is really smart or knows about this, like I've always worried about or thought about not wanting to be defined by my job. Yeah. And being like the film filmmaking guy.
Do you think there's no, because I've seen you do that. And we've even last week, we got into conversations, and you were refusing for me to paint you as a guy, like, and I was just kind of, I can't remember what it was. But it was just about you being this type of person. And you're saying that's, I don't have to be that type of person. Yeah. But it felt like that in the moment, from reflection, I can what we've know even. But do you think there's a need to like one of the synonyms of status is place, position. And it helps us identify where who we are, where we are how we sit in the current culture and society.
I think part of it may be like roles, like we're all playing roles in our life. But I think that I push back on people's assumptions on what role I should be playing. And maybe it's around the stuff that like, if you're creative, that you're not that reliable, or all these other different types of things.
Well, I think we contributed to how people painters, right,
we only have our actions, like we were only they people like coming up with a conclusion of our status and our roles and all that sort of thing. Based on do we are we good? Are we responsive? Are we you know, all those packing common things light, like, you would pride yourself like I do as well, I'm not being like, What's that?
It's being a Virgo? Well, I have a bunch of friends who are Virgos. And they're all on time. Yeah. And so whether it's just my small amount
is I wonder if that's a stat wonder if one of those things hold horoscopes? I wonder if that's just applied status. You were before saying that you're going to bring up our Facebook, our first interactions that we ever had on Facebook,
or we talked about this, we've talked about a couple times and never bothered to do it. And so I've gone through and found who contacted who first, let's talk about that. I think it'll be you. high status by right here. Yeah. So it was a low status move. Me contacting Josh. I was reaching out. Classic when you're going to pick my brain?
Well, this isn't pitching Brian is very low status. If I say pick your right.
Here we go. So this is when was sent. So this was actually racing. This is probably more recent than people would think. Because we would work together 10 years ago. Yeah. And then we hadn't even seen each other or spoken or what it was like we were pushing to a project together. But we weren't connected in regards to email and what yeah,
I wonder when we became Facebook friends, I can't see that here.
It would have been just a second before you sent this request or whatever. What is that? What date is April 2016 of the first.
So I was getting in early? January six January 6 2015. Yeah, cool. So this was just after I left shepherd and I was up in Sydney, spitting at Janssen Gardens, and I and for some reason, I messaged Josh, and this is how it went. Hey, dude, how did all I need to give context? we bumped into each other at that gaming thing. Game on? Yeah, that game on thing in Sydney. I was with Jules land. And you were with nice. And was it? Yeah, that's right. And so we bumped into each other there. And you were
looking at your raw material and say, if you got a video with me, you probably wouldn't have I was probably
the most status to definitely get you on to my blog. So yep, I'm back up slightly. Status guy. So I recommend even playing field here. The reaching out is actually yeah, right here. Yeah. Hey, dude, how did the talk go
at the game on for a second horrendous by the way. I flew to Sydney, the company I was working for flew me up. And also think those two people in the audience I spend a week on that.
That's good. I was hoping you could shoot me a link to some Final Cut Pro X graphics templates on inverter. Just had a look and couldn't find them. Well in mill town,
okay. So I probably had told you, you should download some Final Cut Pro templates, Master. And so what did I write back? I mean,
this is a great lead back to the start of this conversation. I'm looking for help. Yeah, I couldn't find the support number. So I reached out to Josh. So you replied. The next day fact you left me hanging your adult name pretty good for me. Hey, might weed. I thought we had Final Cut Pro X templates. We have Apple Motion. I've sent it to the team that looks after it. high status.
gotta tell you, man, a guy's got the team. Look, my just catching, catching a flight. They've just called business class. I better go. For the five years. You can't do two things at once.
I said, Hey, brother, you might just couldn't see them. As you wrote back. I think in some cases, Apple Motion Graphics works with Final Cut Pro X. I'll let you know what response I get. Whether you can use Apple Motion files straight and Final Cut Pro X. Did I forget if it's a category? Well, sir. Well, we'll have soon. I've enjoyed the vids. You've been doing? Thumbs up back on back up. He's complimented
my work now. I think that was sort of a
high status play. Still. You
interesting you actually wrote thumbs up? You put into little things unless it's some arms up.
Yeah. No. That's how I used to do it. Because that's how in Slack, you do a thumbs up. Was I Colin? Thumbs up. Colin getting a bit tricky for me.
All right. We haven't interacted. We haven't got to the point where I've asked you on a date. Yeah, awesome, man. That'd be great. Thanks, dude. Appreciate it. If you ever have any tips, or see something I could improve on, I would love the feedback
improve you asking for feedback.
I was asking for feedback. Geez.
Which is weird, because I've never get like, to your point I don't think I would have ever given feedback about don't give feedback.
Sure. Have any short term goals of where you want to go with your content creation next week? Next? That's such
a classic JJ question is that,
here we go. This is Tommy, really trying to figure that out at the moment, I'm kind of stuck. I have the skills and shooting cutting and being on camera, and all the feedback from producers, talent managers, etc. They love the content. But what's the premise? I'm
trying to get picked? Man? Definitely. I wouldn't
even use it. Yeah, like sort of that. That phrasing now? Then you wrote, yeah, sure. That can be a challenge. I find sometimes, that's when the worst ideas come out. Because there's an anxiety anxiety you define the premise. I thought it was mentor and high status, where normally the best premises come organically. So trying to force a narrative or outcome a storey, just cause and I wrote very true, I think my best bet is not to overthink it straight away. I've set a goal of a vlog per week more just to keep myself accountable and create more. And then you said, Yeah, I think that's great. The best way to work it all out is by doing so true. I don't know how most of them together and started shooting. And then you said yeah, that's great. Well, if you ever want to collaborate on this, everyone, this is great. I'm back up. You've asked me if I want to collaborate so you've come
dying circle desperate. I don't know if that's the
bread, let me know always came to work on new things and try stuff out. Yeah, so it kind of it goes on. And then I must have jumped forward and basically took the hard ask.
I've gotta do that. Let's finish on the harder Alright,
the eighth of the fourth 2015 and 12 2013 Hey, brother, how I I'm moving back to Melbourne next week. Got a gig with kiss Melbourne doing online content producing so we'll have to have a beer and chat about some
miss that project See ya never had a muffin Yeah, I was this like it first he calls me profit then asked for be Who the fuck?
And then for some reason. Yeah, it just, it's going on. I thought it was going to be like, more kind of. I thought the first response to you was let's let's catch up. It's interesting. But I then did reach out to you.
You reached out when you How long were you at that job kiss before you got over
six months. It was it was 2016 I wrote to you
happening so it was an entire year. Between that the
back of the year and so yeah, I remember I quit the job. I had created my head just at the end of the year, but I hadn't told them until I got back in January, which was genius for me. But I've got it here we go first. The fourth 2016 Hey, dude, happy new year fireworks festival vid was awesome. Well done. Are you back at work yet?
wanted to see if you had time for a coffee later in the week. Want to chat to you about your new business and what I'm doing. So this is interesting so on had actually started full stack films, but there was a side hustle thing got and that was, I think the conversation that you and I had ended up being like maybe I just do this now. Yeah,
yeah. So my status of doing my own thing pushed you Yeah, you thought I gotta lift my status and quit my job and do this thing. I'm very pleased with myself that I didn't say, Hey, man.
Man disaster. Hey, the Friday we're going to go to easy's Yeah, across the road. midday. Russkies has been Instagram damning. So I need to get back to him. But he's organised a competitive Ada for fat Friday's which is like an amazing director. This guy knows that I one Shrove Tuesday. Absolutely not. Absolutely not. Yeah. I wanted to finish on the I want to be the guy that I I want to be the guy that is good at trivia.
All right. That's going to require a lot of general knowledge. Yeah. How do you sort of how can
I protect half of that?
That's a hard one. I mean, there's one way of just starting to sort of play more trivia
to anything that's like is there a certain just trivia questions I just need to know
I'm sure someone's looked into this but the people who good trivia are actually spot
and that's where you fall general Bradman died in what you
Donald Bradman? That would have been like 19 5019 1958 I don't know. But I feel like a Donald privatising quickly, Mr.
Donald Bradman. I feel like is a good I should know a lot about Donald Bradley. Yeah, one of the great
it was 57 or 58 was 2001.
Yeah, if you've already seen him,
he's made a company we should do a trivia we should be a trivia team to you and I
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