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Episode 32338:36

Five Cats

On today's episode of The Daily Talk Show we discuss: - Tommy's dinner - Picking yourself and winning competitions - Pallet hunting - Our new internet provider - Guest episodes - Business partnerships - Deliveroo's latest innovation - If Uber Eats supports local business

Show Notes

Tommy's dinner

Picking yourself and winning competitions

Pallet hunting

Our new internet provider

Guest episodes

Business partnerships

Deliveroo's latest innovation

If Uber Eats supports local business

Watch today's episode of The Daily Talk Show podcast at https://www.youtube.com/watch?v=5yWkHb0eHBE

Subscribe and listen to The Daily Talk Show podcast at https://www.thedailytalkshow.com/

A conversation sometimes worth recording with mates Tommy Jackett & Josh Janssen. Each weekday, Tommy & Josh chat about life, creativity, business and relationships — big questions and banter. Regularly visited by guests and friends of the show! This is The Daily Talk Show.

At a glance

From this episode’s transcript.

  • –The hosts signed a lease on a new multi-floor Abbotsford studio/office space without Josh actually reading the contract, relying entirely on Tommy and his father to vet it.
  • –Tommy argues that "picking yourself" (taking action/responsibility) produces the same emotional rush as "being picked" (winning something), but gives you more control.
  • –The new office location isn't serviced by the NBN, forcing them to use a third-party wireless provider (Lightning Broadband) to get a 75 megabit connection ahead of plans to livestream the show.
  • –Josh exploited Virgin Australia's Velocity points-to-competition-entry terms in 2011 by converting 50,000 points into magazine subscriptions to win 100,000 bonus points.
  • –The hosts debate whether Uber Eats/Deliveroo's subscription and commission models (around 30% commission) help or harm local restaurants, citing "satellite kitchens" built solely for delivery orders.

Questions this episode answers

Why did Tommy and Josh trust each other to sign the new office lease without both reading it?

Josh didn't read the lease and relied on Tommy (who had his own father review it) as a trust exercise, reasoning that if Tommy was comfortable, he was comfortable, even though Josh is a guarantor on the lease.

How did Josh win bonus points from Virgin Australia's Velocity frequent flyer program?

In 2011, Josh read the fine print of a Velocity competition where every dollar or point spent equalled one entry, then spent his 50,000 points on magazine subscriptions to maximise entries and won 100,000 bonus points.

Why wasn't the new Daily Talk Show studio able to get NBN internet?

The NBN rollout hadn't reached the specific street in Abbotsford where the new office is located, so they used a third-party provider (Lightning Broadband, via a rep nicknamed Boris) that beams a signal via dish to the building for a ~75 megabit connection.

#mr. 97#innovation#office#inter#new studio#business partnership#deliveroo#subscription model
Episode TranscriptShow
0:00

Tommy: The Daily Talk Show.

0:03

Josh: It's The Daily Talk Show, episode 323.

0:07

Tommy: What's going on? I just sniffed before we started, sorry about that.

0:10

Josh: I think it's fine, I think it, uh, we missed it. Uh, how are you feeling, just the two of us at the desk today?

0:16

Tommy: Mate, this feels like it's been forever, but it hasn't. It was like two days ago, uh, Monday we did our, our own episode. But I think as much as I love people coming onto the show, I do enjoy a bit of banter between you and I, just chilling out. I mean, what have What does everyone think? hi@thedailytalkshow.com is our email. Let us know what you've been thinking about the amount of guests we've had. Oh, hang on guys, got a message from my mum.

0:42

Josh: What'd she say?

0:43

Tommy: I asked if we can go down for din-dins.

0:45

Josh: Oh yeah, we as in me as well? What are we having?

0:48

Tommy: You're not coming, mate. I have another baby that I go and attend to in the afternoon, and that's my son. And then my wife and I look after that child.

0:57

Josh: And so what did she say?

0:58

Tommy: Mr. 97 and I look after you. Mum said, yeah, that'd be lovely.

1:01

Josh: What time? What do you think you'll have?

1:04

Tommy: Oh, you know, it's pretty safe. It's pretty safe bet, sort of just guessing what we'll have at mum and dad's because it's either—

1:13

Josh: If it was my mum and dad's, would nachos be a fair bet?

1:16

Tommy: Is that a go-to for—

1:18

Josh: I think it's a go-to.

1:18

Tommy: Fuck, we're on food banter. He got me.

1:21

Josh: Well, I think nachos are nice and easy.

1:24

Tommy: He's doubling down.

1:26

Josh: What do you want?

1:27

Tommy: No, it's either like chicken schnitzels, some form of meat and really nice salad, grated up beetroot and lots of different stuff. So yeah.

1:38

Josh: So she's always ready for the idea that you might come to their place?

1:43

Tommy: Look, their fridge is stocked better than mine. And so there is always food on the table, which is lovely. It's always been the way growing up.

1:49

Josh: We're doing Marley Spoon soon.

1:51

Tommy: That's good.

1:52

Josh: I mean, she's already put—

1:53

Tommy: Lazy fucks.

1:54

Josh: The reason I know is because Bree's already put in the calendar, cancel Marley Spoon.

1:58

Tommy: What, from the free trial?

2:00

Josh: Yeah.

2:01

Mason: Yeah.

2:01

Josh: Is it true? Was it you that was— friends of mine, yeah, uh, basically doing like the 50% off on, um, what's the other one? Oh mate, the popular one.

2:12

Tommy: You've done it. The Fresh.

2:14

Josh: HelloFresh.

2:15

Tommy: Yep.

2:16

Josh: Uh, that was good.

2:17

Tommy: I think we've got in— we've got such a good rhythm now of prepping on Sundays and having so much frozen stuff that you end up just when you can't be bothered for a week, you've actually got all your frozen stuff prepped. Anyway, I want to get away from food talk. I was, I was thinking we— so we just—

2:31

Josh: that wasn't a brand we need to fash—

2:33

Tommy: High five, yeah? We need a high five.

2:34

Josh: Why'd you do it like that? He just sort of, he had his fingers—

2:38

Tommy: Oh, because I was trying to reach it. It looks really awkward if you were watching. Mr. 97's disappointed in my hand, my high five.

2:44

Josh: Yeah, we do have a YouTube channel where all of our videos go because this podcast is also— everyone listens, we get a lot of listeners, yeah, but it would be nice to get some more YouTube views.

2:54

Tommy: Yes, we would. We just officially signed the lease.

2:58

Josh: Just don't bang the table.

3:00

Tommy: Well, we just signed the lease to the new building. We We've paid the deposit, which—

3:04

Josh: Did you— I'm about to reveal something that's slightly unprofessional.

3:08

Tommy: Yeah.

3:08

Josh: The real estate agent said, now you read the lease?

3:12

Tommy: Yes.

3:12

Josh: I said yes.

3:13

Tommy: Did she?

3:13

Josh: Based on you reading it. You read it.

3:16

Tommy: Mate, it is a big problem. The amount of emails that come through that I'm also a part of, but you just don't read.

3:25

Josh: I can't allow the negativity in. I just feel like— What negativity? I just don't want to have to—

3:30

Tommy: That's binding us for 2 years plus the extension of potentially 3 more.

3:34

Josh: Thing is, isn't that a good trust exercise? I'm like, if you're cool with it, I'm cool with it.

3:40

Tommy: Actually, it's empowering in terms of going, well, if I am going to be the only one reading this, I need to be safe and certain in myself that we've done the right thing. And I always get my old man to look over shit. So why do you have old man?

3:55

Josh: Nick, the real estate agent, said I was there in a thing that you weren't sure on with the lease, and I just You were upstairs at that point. I was, Tommy, Tommy, a bit of that.

4:05

Tommy: It's been baby act.

4:07

Josh: It's, um, yeah, that's fine, it's fine.

4:10

Tommy: But no, we've signed it and it's all ridgididge, and I feel like we've got such a great opportunity. But I was thinking, and I mentioned this to Craig Harper, I was saying, um, as we are the school of Seth Godin, reading all these books and, you know, understanding his principles and stuff The thought of being picked and picking yourself, we've talked about tirelessly on the show, but I had a moment the other day when we did pay the lease, pay the deposit, and the feeling of we're doing this. And I'm driving home, I got some good music on, and I'm feeling fucking— I'm rushing.

4:45

Josh: Life is a highway.

4:46

Tommy: It was not that.

4:48

Josh: That is my song.

4:49

Tommy: It was 50 Cent.

4:51

Josh: That would give me tingles.

4:52

Tommy: What you—

4:53

Josh: Life is a Highway gives me tingles. I think it's from Cheaper by the Dozen, the movie. I just remember, like, I just imagined being in the car, and when that song's on, I just imagine a drone shot following me.

5:04

Tommy: It was 50 Cent, I'm the Man, so it was a very different— Mr. 97 knows what's up. He's more on my camp.

5:12

Josh: I'm a man.

5:13

Tommy: I'm the, I'm the man.

5:14

Josh: I'm the man.

5:15

Tommy: Could you pick something that's a little bit more sort of duo-friendly?

5:18

Josh: It's a little bit more— Chris Brown features in it, so a little bit more team Well, what's that got to do with anything, Chris?

5:23

Tommy: As in, it's— there's two people singing on the song, it's kind of— it's good. Anyway, we're both men, I don't know. Anyway, I was thinking back to—

5:32

Josh: am I Chris Brown? That's what you're saying?

5:33

Tommy: Okay, no, you're not Chris Brown. Okay, definitely not Chris Brown. But that moment where we've decided, we've picked ourselves a pretty hefty lease for the next 5 years.

5:44

Josh: Well, you did. As I said, I didn't read it.

5:46

Tommy: You're a guarantor on it, mate. So sucked in.

5:49

Josh: I did hear that too. Yeah, I was with Darren Tore. But what's the worst? The thing is, what's the worst? What's the worst that could happen?

5:55

Tommy: We go bankrupt and Miss 97 becomes—

5:57

Josh: It takes a lot to get bankrupt.

5:58

Tommy: Of course.

5:59

Mason: Nothing's gonna—

5:59

Tommy: mate, we're in a good place. It's all good. The momentum, as I've said, the, um, that moment of we've picked ourselves to do this and it's a big responsibility. So there's no fucking saying you're— you can't say you're a wanker for saying this because it's— we've actually got a lot more pressure now. That's what I'm saying. But if people were taking from me saying we've got this, it's like that is the lease and all of this is actually just more pressure that we're ready to take.

6:24

Josh: So it's like when someone buys a house or whatever, it's like you could be like, oh my, congratulations, you know, congratulations, you bought a house, or you're committed to paying for a mortgage.

6:32

Tommy: But I think we're committing to our vision anyway. The feeling that I got from that, which is picking yourself, I was thinking about a time where I've been picked. Like I won that competition to go and live in LA for a couple of weeks in that house.

6:44

Josh: Living out, I don't know if it was 2 weeks. 2 weeks. So, okay, you didn't live in LA, you went on a fucking holiday.

6:50

Tommy: I was living, I was fucking in LA.

6:52

Josh: I'm living in LA. When he said living in LA, okay, for 2 weeks.

6:58

Tommy: Yeah, he doesn't read a fucking contract for a 5-year lease, but he picks apart my fucking words.

7:04

Josh: All right, it was funny though, because I remember that was a big thing when Hamish and Zoe went to New York. They were planning on going for like 6 weeks, the same time Bree and I were in Europe. And the media would like— it was literally like they had said, like, we're just going over there for a little bit. But when they came home, the way that the articles were written was like, they've come back home, as if they were like, okay, so I went over there for a stay of—

7:31

Tommy: I stayed for about 3 and a bit weeks.

7:32

Josh: Okay.

7:33

Tommy: Um, the point being, I remember the feeling when I got that phone call. I was in the gym and this person calls me and says 'Hello Tommy.' And I said, 'Hello.' She said, 'It's, uh, blah blah blah from, um, what's that talent management site, that big one?' StarNow. Star— it's from StarNow. It was a competition through StarNow to win the trip to LA, all expenses paid. Oh, it's amazing.

7:59

Josh: Can we update your StarNow?

8:01

Tommy: Definitely, definitely. I think we should delete it.

8:04

Josh: Do you reckon I can— do you reckon I could get a StarNow?

8:07

Tommy: I've got a lifetime membership. It was a part of the competition. I won a lifetime membership. You gotta pay for that shit. Anyway, she says—

8:14

Josh: Maybe you could have a duo, like a joint StarNow. Like married people have Facebook accounts.

8:19

Tommy: We could do that. Can you read the contract?

8:22

Josh: Absolutely not. Terms and conditions.

8:24

Tommy: So we probably won't get it. But I just remember her telling me now, I need to let you know that you've won. And I just remember the feeling of that. And I was so— La fissa!

8:37

Josh: I'm a man, I'm a man, I'm a man, I'm a mighty good man. It's definitely not that.

8:42

Tommy: That's not how that song goes.

8:44

Josh: I'm the man, I'm the man, I'm the man.

8:47

Tommy: Anyway, and if I bring those two feelings out of my thought, you know, thinking back on both of those feelings, yeah, I've realised that picking yourself and being picked have the same feeling when they happen. Yeah, but one you're in a lot more control of. So if, if you're vying to be picked you can get the same feeling that you'll get by doing it yourself. I was like, why the fuck wouldn't you put the control back in your hands?

9:14

Josh: Well, there is something cool about like there's a little bit more chance maybe. Mr. 97, have you had any phone calls that you remember where it's like where it's been intense? You've won something? No, I never won anything.

9:26

Tommy: Never won anything?

9:27

Mason: Uh, no, I don't think so. Not that I can remember.

9:31

Tommy: Do you, when you look at yourself in the mirror Do you see yourself as a guy who wins stuff?

9:36

Mason: No, not really.

9:37

Tommy: Do you see yourself as a guy that doesn't win stuff? Is that how you identify?

9:41

Mason: Nah, it's— why don't— I think I don't put myself in a position to win stuff.

9:45

Josh: Like, I just don't enter the comps.

9:46

Mason: I just go and do it.

9:48

Josh: You say you pick yourself?

9:49

Tommy: Yeah, yeah, yeah.

9:51

Josh: Okay. I, uh, I had a, uh, a big win. So, um, Virgin Australia, their Velocity programme 2011. Yeah, they were doing— you know, I've been obsessed with frequent flyer points. Yeah, they were doing double status. So status, you only get— for people who haven't gotten into the frequent flyer game, you have points and then you have status credits. You only get status credits when you fly. Status credits are the only way that you can contribute to getting to— when you hear people say I'm gold or platinum they're doing that through status credit. You can't do that through buying shit at Coles. You can now, there's like a fly buys, you can get 10, but it's not going to fucking move.

10:32

Tommy: Yeah, so if you had a shitload of, um, you can have points but no status, it just would mean you never fly. You've just somehow accumulated.

10:40

Josh: You could have set up a credit card or whatever and had all that. And so I'd gotten the, uh, the, uh, they were doing double status credits, so I had that and I had some trips to Brisbane and all that sort of thing. Managed to get Gold, and then through doing, uh, flying as Gold, you get like 100% extra points. Yeah, that makes sense.

11:01

Tommy: Yeah.

11:02

Josh: And so before you knew it, I had like, uh, over 50,000 points. And there was a competition where they basically said, uh, you can, um, you can, you can buy stuff on the Virgin, on the Velocity website, through the website. You can buy through money or you can buy things through points. Yeah, people never buy— like, you would hear this, you never buy anything with points because it's like the toaster that you can buy, you could also just get like a flight to LA with it. So no one does.

11:32

Tommy: You actually know somebody? My wife.

11:34

Josh: Really?

11:35

Tommy: She buys shit. Well, because she's never flying and she doesn't, and she had her card connected to something that got her.

11:41

Josh: So she's really like, babe, guess what? Like, what? It's like, you think you're going to LA Got a two-piece toaster.

11:49

Tommy: No, she got a steamer, a garment steamer.

11:52

Josh: Why the fuck aren't you using it?

11:53

Tommy: Yeah, because I haven't got it out of the box yet. That means somewhere— I'd even— I saw her take it out once and now it's—

11:59

Josh: you think about that's one of those things that's in the commercial realm. Yeah, that you really want it.

12:03

Tommy: All right, you'll fucking— you'll be eating your words when she buys us a waffle machine for the office.

12:08

Josh: No, because from Aldi, how much would a waffle machine at Aldi cost?

12:11

Mason: Uh, $30.

12:12

Tommy: Yeah, it's free through the points.

12:15

Josh: Yeah, but the thing is, if you got like a credit card or whatever in Australia, you're probably paying $125 for the fucking annual fee anyway. So yeah, so I had— but I read the terms and conditions, and what the terms and conditions said is, uh, $1 equals 1 entry into the competition to win. Potentially 1 person would win 1 million points. Yeah, 5 people would win 100,000 points, right? So it's good. $1, one entry. And so if you bought something for, say, uh, you could buy, say, a pair of shoes or whatever for a couple hundred dollars, that would give you 200 entries.

12:50

Tommy: That's pretty good.

12:51

Josh: But this is what I did. Yeah, you could— it was also one point, using one point equals one entry. And so what I did is I used my 50,000 points.

13:02

Mason: Yeah.

13:02

Josh: And I subscribed to— this is 2011— I subscribed to magazines. It was like desktop magazine, Macworld magazine, with my points.

13:11

Tommy: Interesting.

13:11

Josh: So I spent $50,000 on like this site, 50,000 points. Yeah, 50,000 points. I say dollars. Yeah, 50,000 points.

13:17

Tommy: How many dollars do you think it took? That would have been like 50,000 points.

13:21

Josh: So probably, um, I probably spent maybe— it's hard to tell because it would have been like credit cards and stuff. Maybe let's just say, uh, it would be worth, if I was to cash that in for a voucher, yes, on Virgin, I think it would have been like $700. Okay. Right. And so I spent all of my money on these subscriptions. Anyway, I got a phone call from Virgin Australia. I couldn't believe it. I'd beat the system. I get a call and they're like, hi, Josh, just letting you know you've won 100,000 points. Amazing. And so don't you think that's—

13:50

Tommy: did they lead with that? Did they?

13:52

Josh: Yeah, it was very casual.

13:54

Tommy: But the heart fucking start racing.

13:55

Josh: Well, I just like straight away went into, I knew it. And I told them, I laid out the whole thing. I said, everyone's been doing this and this is what I did. So I was really proud of it.

14:04

Tommy: Did they respect it or were they like, fuck, we're gonna stop that, that's a— Yeah, I don't know.

14:09

Josh: I think like now there's like there's OzBargain, which is big. I'm sure OzBargain was around then. Yeah, yeah, yeah. But OzBargain where you can have deals, there'd be a lot of sort of prize pigs that have worked out all of these things.

14:19

Tommy: Oh mate, there is legit prize pigs that stay at home trying to work out competitions. Did you, so in terms of that feeling you've got, have you experienced that in the times that you've really picked yourself, you know you've done— I've done this.

14:32

Josh: Yeah, I'm sure.

14:33

Tommy: I like—

14:33

Josh: I feel it with the office. You do? Yeah, like walking around the office getting excited.

14:37

Tommy: How do you feel, Mr. 97, about the office?

14:39

Mason: Yeah, it's exciting.

14:40

Josh: I mean, I haven't been in it yet, but yeah, yeah, I showed you the video.

14:42

Mason: So sick.

14:43

Tommy: Yeah, well, you've seen the video. Um, you've been holding down the fort while we're out.

14:47

Josh: But I think that I get it with— I get real, uh, jittery when it comes to buying things when I'm being a bit silly with money.

14:53

Tommy: Yeah.

14:54

Josh: So the problem is that picking myself, winning things, making good decisions and really bad decisions all give me the same sort of tingle. And so sometimes, say with The Office, I get that little tingle of like, oh, this is— and so the hard thing is it's like, oh, this is either really good or really bad.

15:13

Tommy: Yeah, yeah, yeah.

15:14

Josh: Do you know what I mean?

15:15

Tommy: Yeah, yeah, yeah.

15:16

Josh: It's like buying a car or something.

15:17

Tommy: If— yeah, you feel good. I mean We're excited about more responsibility, which is why when I identify the feeling of winning something from nothing is the same, it's like the feeling is the same. So it's like, it's just, how's that work internally? Like, it's just a release. We've found a gateway to turn on some sort of rush of endorphins.

15:42

Josh: So to explain this offer, so there's 3, if you've missed it, we spoke about on a previous episode. Tommy describes it as 3 floors, which you've now adopted. Yeah, I've got another because one of the bottom is the garage, ground floor is a garage, the middle floor is the studio. So it's just going to have, we're going to have like a wall not too dissimilar to the Lost Cam wall, which by the way, you took me on a bit of a journey on the way home.

16:10

Tommy: I took you on a good old-fashioned pallet hunt, which is what I did for this wall. When I built this, I was searching high and low around the suburbs seeing, you know, like factories and stuff and asking guys at the front like, mate, would I be able to take one of these pallets? Yeah, sure, mate, no problem. So I got all of this for free. I didn't pay for a cent of that wood.

16:29

Josh: Well, so we were going— you were sending me on sort of a different route.

16:34

Tommy: Yeah.

16:34

Josh: And then a couple of guys stopped us and said, oh, there's no through road here, you can't access the walkway.

16:39

Tommy: Did your heart start racing when I said, oh yeah, g'day?

16:42

Josh: No, I was fine because they were wearing— they sort of looked like a franchised business. People with logos don't seem as scary.

16:49

Tommy: People in uniform?

16:50

Josh: Yeah.

16:50

Tommy: Do we need uniform to lower the anxiety level of passersby?

16:55

Josh: Sort of like light— it was a light blue uniform, sort of looked like they could be selling like spa, like filters.

17:02

Tommy: Oh yeah, pool filters.

17:04

Josh: Yeah, do you reckon that sort of a bit of that vibe?

17:06

Tommy: Well, I think they looked like not rough around the edges like some tradies can come across, but they look like people who are dealing with pallets, their hands, but also could go to a business lunch on the same, in the same attire.

17:20

Josh: They had all about 4 utes all with decals on them.

17:23

Tommy: Oh yeah, big business.

17:24

Josh: So we, uh, Tommy asked, can we have some pallets? We're building this sort of thing. And they said, oh, you can have any of those new looking ones, which were ugly. And then you said, uh, what about those blue ones? And they said, oh no, that's, uh, LOSCAM ship Yeah, and they said, uh, and you're like, oh, we can't have them. They said no, if you actually take them, it's a $150,000 fine from Laws Camp, which, I mean, $150, $300, we can't afford this fucking building. We've got about a million dollars worth of fines on the wall behind us.

18:01

Tommy: No chance. You can't fucking just set this rule out and have it nowhere online. And just otherwise Chinese whispers.

18:09

Josh: We could literally put something— I could put my phone on the ground and we could say, yeah, $150,000 fine if you take my phone.

18:16

Tommy: Yeah, and then we just seek legal action. Yeah, hard on this individual.

18:20

Josh: Surely not. So did that deter you? What are we gonna do?

18:23

Tommy: I like it, I like it. I, um, I don't think we need to go as hard as we have with the sort of big thick Lozcam ones.

18:32

Josh: No branding.

18:32

Tommy: No, we can't. No pay, no say on this podcast.

18:35

Josh: Yeah.

18:35

Tommy: Um, But yeah, I reckon someone at the company's told somebody else and it's kind of just like Chinese whispers got around and it's, and it's just now these guys who we see, who they didn't really back it up with like, well, it's official on this site that it says this, blah blah.

18:51

Josh: Mr. 07, you're looking on your phone.

18:53

Tommy: Just look up $150,000 fine for LOSCAM pallets.

18:56

Josh: Can you see anything about that?

18:58

Mason: Nah, I can't find anything about $150,000, but there's a compensation rate of $26.50 per pallet.

19:04

Tommy: I'll cop that. How many pallets you got here, bro? I take that.

19:07

Josh: $26.

19:08

Tommy: Invoices, GST, tax return, tax invoices.

19:12

Mason: Oh yeah, plus GST.

19:13

Tommy: Oh fuck it, they've got it. We can't do it.

19:15

Josh: No, it's interesting. Yeah, so I think this is—

19:18

Tommy: there is furniture, there is sites online selling old pallets. And so I've done this time, I've— because we need to go pretty hard on finding a bunch of new timber for the wall that we're going to sort of build out the new space. I've found so many. That are giving them away. You're just going to come pick them up. So I think—

19:35

Josh: and your dad's got a ute. This is where, yeah, this is where you shine as a business partner. Your dad with his ute. I needed plants on the weekend.

19:44

Tommy: It's me with the contract. It's me with the ute and the dad. Where are you shining, bro?

19:48

Josh: I was watching a lot of YouTube videos on how the podcast studio was going to look.

19:53

Tommy: No, I appreciate it.

19:54

Josh: That's what I feel like. If real estate agents could do like a video, like, here's your contract, this is what you need to know. Because there is something in like contracts where you're meant to make it easy to like—

20:07

Tommy: oh, you can't, you can't bury the lead, you can't bury the thing that's going to say as soon as you get these keys and you enter, there's another 5% increase on you.

20:15

Josh: But the biggest concern we had was internet because we're going to start live streaming the show soon.

20:19

Tommy: Yes.

20:20

Josh: And so what they, what they do in Australia, we have the NBN, National Broadband Network. Which has just been an absolute joke. I don't understand, I don't even understand it politically.

20:31

Tommy: Just look up the dollar number that they've spent on the NBN right now.

20:35

Mason: 56 billion.

20:36

Tommy: Get stuffed. 56 billion they've spent.

20:39

Mason: Yeah, that's, that's the whole budget for rolling out the NBN.

20:42

Tommy: I don't know one person that's—

20:44

Josh: that's my monthly cost at my building—

20:46

Tommy: that said the NBN is amazing.

20:49

Josh: Yeah, like Trevor Long does. He's always— I don't know why he's always defending the NBN.

20:54

Tommy: Trev, you've got 7 phones, you've got 7 SIM cards, probably data on them. What's going on? Like, you can't—

21:00

Josh: yeah, it does. It's because the thing is that it's like, I think that a lot of people can get like, oh, 25 megabits per second. I don't want to talk about too much because I know I've seen Trev on Twitter and he absolutely slams people who talks about them.

21:13

Tommy: Well, I think you can— like, this is the thing, we're, we're a business that actually relies heavily on internet And if we are at the sort of lower end of that business structure that's relying heavily and it can't support us, what the fuck? We're a small business, big, big media company, but we're a small business in Australia. So if a mid-sized business, like small businesses are up to like 40 employees or something, some ridiculous number that still classed as a small business. So how does that work? Yeah, how can't the internet infrastructure support that?

21:46

Josh: So we don't get the NBN. So the NBN's got a whole rollout plan in Abbotsford where our new office is going to be hasn't come to this specific street. So we have a third-party company that came today and they basically— what they're going to do, that it was the inspection, but they put a dish on the, uh, on the roof and they point it at an apartment block where they run all of the fibre and, uh, they are going to push us like a 75 megabit connection.

22:18

Tommy: So, and so what does it do? It's actually just casting a signal that then shares the internet. Is that what it does?

22:23

Josh: Yeah, I think that's— I don't complain.

22:25

Tommy: You should know better than I do.

22:27

Josh: What the fuck?

22:27

Tommy: What are you bringing to the table, bro?

22:29

Josh: I'm just making sure I asked the right question. Were you impressed by my questions?

22:33

Tommy: I was.

22:33

Josh: I was like, is that a Cat5 cable? You're like, yeah.

22:36

Tommy: Well, there's a lot. And then you, then you told the, the real estate agent, Matt, Cat5. He's just walking out going, is it— are they fucking bringing animals to this place.

22:44

Josh: He's got no idea.

22:46

Tommy: Is he bringing 5 cats? He's gonna speak to the owner and say they're bringing 5 cats, they're blue. What are these cats? They're like, they're long and skinny. What the fuck? I love that you sometimes over, over-technify— it's not the word, but you—

23:03

Josh: absolutely not the word—

23:04

Tommy: but you, you make stuff so technical for some people using some words. I just see just people just What am I like in those official situations?

23:13

Josh: I shook, even though Boris is great because Boris has fucking knowledge. No one knows who Boris is.

23:18

Tommy: Boris is the guy from the internet service company, correct? Boris is exactly who you'd think Boris would be. Had like a Russian accent. I was like, Serbian.

23:26

Josh: Serbian.

23:27

Tommy: I was like, dude, you fit the Boris mould perfectly. I knew some Boris's growing up that was— I knew one Boris that was like Yeah, yeah, it's Boris. And it was like amazing. I love—

23:40

Josh: no accent.

23:40

Tommy: Yeah, it was amazing. And I was like, fuck, he was happy and he's like knew his shit.

23:45

Josh: Boris was so happy, wasn't he?

23:47

Tommy: I was impressed.

23:48

Josh: Lightning Broadband, Boris is a keeper. Because he was just like— because I always expect for those types of things that it's always bad news.

23:56

Tommy: Hey, I'm— if—

23:57

Josh: how often do you go to an inspection? Yeah, when is an inspection ever good. Yeah, you know what I mean? House inspections, never good.

24:06

Tommy: They're late, they're this, they're that.

24:07

Josh: It's, uh, Boris was waiting for us. Boris was like, he's like, I can see the tower from here. It's gonna be good, boys.

24:13

Tommy: It's like, all I want is to feel like they fucking got us, they've got our back. That's all you want. I think offering service to anyone as a business, you just need to make people feel comfortable.

24:25

Josh: Yeah.

24:25

Tommy: And Boris, you made me comfy.

24:27

Josh: You did that. So we had last week, we had 4 guests on Yeah, this week, who did we have? This, this week we've had Nate from Itch Pig. Yep, Genevieve Day from Day Management.

24:38

Tommy: Yeah, now we got the boys back, back with the Gronks.

24:42

Josh: What's been, what's the big takeaway in regards to, uh, guests, Mr. 97? What have you liked the most about having guests on?

24:50

Mason: Uh, probably, yeah, definitely, probably just the variety of people that we have. Like, we, we literally went from like a clothing company Um, and then having people on last week as well, and then Genevieve just talking about the whole new generation of like influencers and social media. Yeah, yeah, it's interesting.

25:07

Josh: I wonder what it's like as a listener flipping between just us two and the guests because they seem like different shows. Do you think?

25:16

Mason: Yeah, yeah, yeah.

25:17

Josh: But I like doing these shows as much. I like both. Yeah, we've talked about doing 7 Days. There's a bigger case for it now.

25:24

Tommy: It's a bigger case now that we have more people, and with our new space we're going to have just a revolving door of friends of the show.

25:30

Josh: Was this a big stretch when you— so before a big media company, you had your own business called Frisbee and Co, which was in this space. What I like about this new space is this is like me coming into this one was a little bit like your boyfriend's got a, got a house and you're just sort of coming in and it's like, oh no, it's yours now too. And it's like, oh, put your stuff there and take down your ex, like the photo of your ex. Which was the logo. But this is nice because it's a joint. This is— we both— I mean, you looked at the contract, I signed the contract.

26:03

Tommy: Yeah, I— you know what, like, as much as there's a lot of people saying business partnerships are hard, and I'm sure there's heaps that are shit and there's hard times for us, but, but in the—

26:12

Josh: they're so hard. What were you gonna say?

26:15

Tommy: I was gonna say there is so many— there is this week, I feel like there's been moments where it's like we I think there's— we have conversations, but it feels some of them are scary.

26:25

Mason: Yeah.

26:26

Tommy: And, you know, one of them was just about the state of the economy and businesses willing to spend money and stuff, you know, money's budgets going down, you know, from what they used to be.

26:36

Josh: Koshi.

26:37

Tommy: But I think that this— there's conversations that when you're a solo operator, and if you are one, I've been one, so I fucking feel for you. The conversations, if you're not like— sometimes I don't like going home and just sort of bringing it all back up with my partner, it's not the first thing I want to do because I want to enjoy my wife's company. So it's in my head and there's solo thoughts and conversations I have to have myself. And that's why we started this podcast, because we would talk about that shit. But now as a team, it's like we can have these conversations where it's about hard stuff, but you feel like— I know, like the way Josh talked about it, I've got my back. And I think there's sometimes where it's like you actually need to be the stronger one out of the two Well, you all got to have your things.

27:18

Josh: I think it's like, I think about the strategic thing. I know that you're like looking after the, uh, the contracting, but also to be honest, like even edits.

27:28

Tommy: The one thing that brings down the business, the contract, you know.

27:32

Josh: Yeah, there's, there's— if anything ever happens to the office and something really bad happens, if all of a sudden it turns out that we've, we've sublet like It's a sublease and there's 4 other people in the space.

27:45

Tommy: It was crazy simple. That's why I didn't have to—

27:47

Josh: Yeah, it was very simple. But I definitely think that the one thing with business partners, I'm a lot more accountable. Like, I'm doing— like, working from home, I actually like have the guilt to do work.

27:59

Tommy: Yeah.

28:00

Josh: Like, I used to be able to like go home and just fuck around.

28:03

Tommy: Yeah, yeah. Just watching TV.

28:05

Josh: But there is that pressure of like, even though I was like working from home this morning I'm like, I've got to go in.

28:11

Tommy: Yeah, you know, if anything, it's just accountability, accountability, responsibility. And it's— and it can empower you. You can think it disempowers you, or you can see it to be the thing that will drive me to do the thing I don't really want to do, but I know that I'm accountable to someone else. Relationships, all of that. Like, how much better does a relationship make you? Yeah, if it's the right one.

28:35

Josh: Like, absolutely.

28:36

Tommy: Amy and Uber Eats.

28:38

Josh: Well, you're doing one order consolidated. You're only paying $2.50 each on the delivery.

28:43

Tommy: Yeah, if you want to look at it like that, or you could look at it as like grocery shop. My wife makes me a better person because I'm not out drinking and being an absolute grub.

28:52

Josh: I was never doing that.

28:53

Tommy: Yeah, but you're doing your own thing.

28:55

Josh: Do you know Deliveroo now has a subscription?

28:58

Tommy: Oh yeah, I saw, I saw the CEO of Deliveroo write this on LinkedIn. And I jumped straight onto it. I really wanted to comment, but I thought it'd be brand damaging for us.

29:07

Josh: What did you want to say?

29:09

Tommy: He was saying, amazing guys, we've got innovation, new subscription model. And I, and I read it and I was like, okay, hang on, so you got to pay $15 a month or $25 a month, whatever it is, more than $15, that you then get free delivery? You're still paying money.

29:23

Josh: Yeah, but if you're getting—

29:25

Tommy: you only get it, but you can't— like, you're selling it as like, oh guys, it's a You know what would be amazing? Free delivery. That's amazing. 50— paying $15 to $25 just to make it out like, now you get cheaper delivery. Like, I get it, but the people who are buying 5, 6 meals a day through— a day, a week through Deliveroo across a month have got cash. You don't have— you're not buying 30 meals. You're not buying 30 meals a month and going, oh fuck, they stung me the $5 each time.

29:58

Josh: Well, I reckon I definitely— when I started using Uber Eats I was part of the beta program. I had a friend who worked at Uber and hooked us up. Yes. And so at the beginning, Uber Eats was free delivery, and they were asking, like, they would ask questions and stuff. And one of them was when it started, they had to deliver to the door.

30:17

Tommy: Yeah.

30:17

Josh: And if they didn't deliver to the door, I could complain and they would give me a $20 voucher.

30:22

Tommy: Yeah, yeah, yeah.

30:23

Josh: And the great thing was you worked— yeah, or no car parks out the front of our place. And so they'll drive and they'll drive around and they'd call them like, I'm like, hey, come to the door. And like, we can't. I walk down, I've come in my socks, I'll pick up the food. And little did they know that I would be getting a $20 voucher.

30:40

Tommy: Yeah, and none of them work for Uber anymore because of that horrible experience. Well, Uber, like, so I read the comment section of that. I didn't need to comment, everyone else was doing it.

30:51

Josh: What, saying what?

30:52

Tommy: Oh, they were just like, some of them were more technical than my thinking, but they were like talking about, um, you know, added spending, increasing people's fucking expenditure on, you know, shit that they don't need. It was interesting. And so as much as a company sells it in like, we've got this brand new thing, and I'm sure some people will utilise it because still, if you've got money, I guess you don't— you, you've got money because you don't part with your money.

31:16

Josh: It feels like—

31:17

Tommy: always—

31:17

Josh: I would like people's opinion. HiTheDailyTalkShow.com. I'm going to say Uber Eats. Bad for local business.

31:25

Tommy: Um, I have heard that.

31:27

Josh: I'm just— I think that based on— yeah, do you know how much Mr. 97 they take?

31:32

Mason: 30%.

31:32

Josh: 30% commission. Yeah, 30 fucking percent. If— just imagine if every business started saying, you know what, don't use Uber, we'll give you a flat local 15% off food, and you come into the store, you use a card.

31:48

Tommy: I'm sure people have done that. I mean, this is my thought around that has been I've seen some restaurants that actually survive on it now, and I don't think it's always the right approach to go. It's, it's almost like the acceptance of the beast.

32:02

Josh: Well, there's bigger, like, there's business models now around this. There's people who it's like they spent $50 grand on a, a fit-out on like a burger joint, and all they're using is the kitchen. And so there's like There's leases now where the satellite kitchens are doing really well, where it's like literally you can't go and eat there. They just— it's like Rita's Pizza in Abbotsford. They had a whole section which is like the Uber Eats orders and delivery orders were in a completely different section.

32:34

Tommy: Mr. Miyagi, a Japanese restaurant in Melbourne, has its own Rippon Lee distribution center.

32:42

Josh: What's Rippon Lee?

32:42

Tommy: Riponlea is a suburb, Riponlea Distribution Uber Eats Centre. So it's like a restaurant that they've set up that no one can go to other than Uber Eats drivers. Amazing. Yeah, so maybe it's like the acceptance. So if you're having the thought from prior to still battling against the adoption or sort of entering the market.

33:04

Josh: It's like Amazon. Amazon's the same thing. Do you think Uber's going? Yeah, well, that's what, but I don't know, like are we going to then, Like Rob Ward, who we've had on the show, co-founder of Quad Lock. He did a post, bought an Itch Pig hoodie. Shout out to Robby. Support local business.

33:22

Tommy: Support local business.

33:23

Josh: And I think that there's something in there. Do you reckon '97s in school, was that a thing that they cared about?

33:28

Tommy: Supporting local business? Yeah.

33:29

Mason: No, not really.

33:30

Tommy: No, no, it was huge when I was on air in Shepparton.

33:35

Josh: That's how those towns survive. Yeah, because otherwise, like, there's a, there's a documentary on Walmart.

33:41

Mason: Oh yeah.

33:42

Josh: Uh, and how Walmart basically town by town just ruined, uh, ruined communities because they would go set up and then it's pitched in as, oh, you don't need a fish shop, you don't need your meat, you don't need— and so everyone's going there and they feel all bling-bling and they've got their Walmart stuff, but It's horrendous for local business.

34:04

Tommy: Yeah, so I don't know what it's going to do, but I think there would be— if you were— it's hard because it's fucking lacking empathy. If you're smart, work out how you can optimise Uber Eats.

34:18

Josh: You've got to charge 30% more for everything. Really, you've got to be able to like— I guess that comes down to the customer. I bought a chimichanga last night.

34:27

Mason: Yep.

34:27

Josh: A beef chilli changa.

34:30

Tommy: Chili changa, I just love that word.

34:33

Josh: Chili chimichanga is— no, it's a deep fried burrito.

34:37

Tommy: Yeah, it's so good but so bad.

34:39

Josh: Oh, you've, you've, you've had one here?

34:41

Tommy: Yeah, you said 7 or so.

34:43

Josh: Yeah, from Henshaw in Mexico. I order it when Bree's not home. Yeah, because she's not a fan of Henshaw in Mexico, but that meal delivered. I couldn't believe it, $30. Yeah, outrageous.

34:55

Tommy: You know, we should hold like a— I mean, in our new space we've got so many more, um, so much more room microphones and shit, a debate between two people within the same industry. So like a restaurant owner that has—

35:06

Josh: I don't know if I can deal with the negativity—

35:08

Tommy: that loves Uber, that thinks it's amazing and they've optimised it for their business, and someone who it has been something of a pain in the ass. I think it'd be nice to hear the two storeys and understand that and hopefully settle it over a delivered chimichanga.

35:24

Josh: Have you had a chimichanga?

35:25

Tommy: Yeah, I had one at your house, mate. I think you've still—

35:28

Josh: yeah, pay for it. That was—

35:30

Tommy: why are you fat?

35:31

Josh: Oh no, that's fine, that was a long time ago.

35:32

Tommy: All right, anyway, it's a Daily Talk Show, uh, thanks for listening.

35:35

Josh: Hi@thedailytalkshow.com if you want to send us an email. Have we had any emails? I think we had one from Russ who pointed out that there was a, an Essendon footy player that on his Instagram is basically spruiking this pay $100 and be verified with a blue tick.

35:54

Tommy: Oh yeah, I talked about that ages ago. So a lot of celebrity posts, like huge, the Kardashians and stuff, in the— if you just scroll through the Insta in their comments, first thing is get your account verified. And then you go on. I sent Mr. 97 on a wild goose chase and it found out that it was like a site run off one of those freebies where you had to pay through PayPal. Yeah, I don't know.

36:15

Josh: The 11th.

36:15

Tommy: Yeah, so this was guys today. Sorry, I'm just also getting an update from mum about what's What is that? I'm getting an update.

36:22

Josh: Uh, so, uh, Russ said, hi fellas and Mr. 97, I saw one of the S&M footy players today posting about how he became Instagram verified. Apparently you can pay $100 and get the blue tick. Is this true or is this a hack? This player has gone, gone as far as sticking the link on his Instagram bio. Keen to hear your thoughts, dude, on— and would you pay the $100? I reckon I, as an egomaniac, I would pay the $100. This is 100% a scam. I think he's gone through a phishing site. He's like clicked through, put his Instagram details on, and they've taken over.

36:58

Tommy: What footy player is that? I don't know that Fantasia. I'd do it. I wouldn't buy fake followers because I think it ffs you.

37:06

Josh: I did it 14 years ago. No longer have it.

37:09

Tommy: And I'll just give you that latest update. Wait and see, or do you have an idea? Fuck.

37:13

Josh: You're having Maccas. Is your mum very anti-Maccas?

37:18

Tommy: My mum has— wouldn't have— she hasn't eaten Maccas. I don't know when—

37:21

Josh: could we do Fat Friday?

37:22

Tommy: I've never in my life seen her eat Maccas.

37:25

Josh: Could we do Fat Friday? So Maccas is— Mr. No7, it's only 50 metres away.

37:32

Tommy: Oh, from the new space, from the new office. It's, mate, it's—

37:35

Josh: and so it's, it's walkie-talkie sort of territory.

37:38

Tommy: Yeah, definitely.

37:38

Josh: So we'd be able to go Do you reckon your mum would have like a— is she a red meat eater?

37:42

Tommy: No, no, no, no, she won't eat a McDonald's burger, nor will my dad ever.

37:46

Josh: A fillet of fish? Fillet of fish?

37:49

Tommy: Nah, she'd have it. I'm maybe a chippy.

37:51

Josh: Some nuggets?

37:51

Tommy: But I don't— she's not—

37:53

Josh: nah, nuggets are fucking gross now that I think about it.

37:55

Tommy: Anyway, my mum—

37:56

Josh: a lot of filler chat today. It's a daily talk show. He got me again, guys. Tomorrow is Friday, Fat Friday. Yeah, we haven't even thought about it, have we?

38:04

Tommy: We've got a bit—

38:04

Josh: what do you want to do?

38:05

Tommy: Got a bit to think about.

38:06

Josh: I don't know, reading contracts.

38:07

Tommy: I'll, um Oh, find out.

38:09

Josh: Any idea? Maybe something sweet. If you've got any suggestions, let us know as well. Uh, let me do that bit. There's a reason why you don't do that bit.

38:17

Tommy: Now we worked out what he brings to the business.

38:20

Josh: Yeah, do it. The Daily Talk Show, everyone. Uh, hi@thedailytalkshow.com is the email, and, uh, send us your suggestions. What should we have for Fat Fridays tomorrow? Just let us know before 1 o'clock tomorrow, midday tomorrow.

38:34

Tommy: Yeah, see you guys.

38:35

Josh: Bye.

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